Avaya Alternative
Beyond Monthly Costs: Discover the Total Cost of Owning a Legacy Phone System
Modernize your business communications with a flexible phone system designed for today’s workforce. Compare Avaya and 3CX to discover advanced features, predictable licensing, and a migration path that minimizes disruption.
Compare 3CX to Avaya at a Glance
Everything you need to know before making the switch.
Category
Avaya
3CX
Why It Matters
Potential Savings
How Much Could You Save by Replacing Your Avaya Phone System?
Many organizations continue paying for aging PBX hardware, maintenance agreements, and proprietary upgrades long after the system has delivered its value. A modern 3CX solution can often reduce ongoing communication costs while adding features that improve productivity.
Annual Cost Category
Avaya PBX
3CX Solution
Every business is different. During your consultation, we'll compare your current communications costs and provide a customized estimate based on your existing system, user count, and business requirements.
We'll Build a Personalized ROI Comparison
We'll review your current phone system...
- Current Phone System
- Maintenance Cost
- Carrier Expenses
- Number of Users
- Growth Plan
Switching to 3CX is Easier Than You Think
A Simple, Proven Migration Process
Discovery & Planning
We review your current phone system, call flow, extensions, and business requirements.
System Design
We configure your new 3CX phone system to match your workflows while adding new features and improvements.
Number Porting
We coordinate the transfer of your existing phone numbers and test everything before going live.
Deployment
Phones, Mobile Apps, Desktop Apps, and integrations are configured and tested before launch.
Training
Your employees receive personalized training to ensure everyone is comfortable using the new system.
Go Live & Ongoing Support
We remain available after the cutover to answer questions, make adjustments, and provide long-term support.
Minimal Downtime
Most Migrations are completed with little to no interruption to your business operations.
Frequently Asked Questions
Everything you need to know before replacing your current business phone system.
Can I keep my existing phone numbers?
Absolutely. In most cases, your existing business phone numbers can be transferred (ported) to your new 3CX phone system. We coordinate the entire porting process to help ensure a smooth transition with minimal disruption to your business.
Will my business experience downtime during the migration?
Our goal is to minimize or eliminate downtime whenever possible. Your new system is fully configured, tested, and ready before your phone numbers are transferred. Most businesses continue operating with little to no interruption.
Can I use my existing desk phones?
In many cases, yes. 3CX supports a wide range of SIP desk phones from leading manufacturers. During your comparison, we’ll determine whether your current phones are compatible or if replacing them would provide additional benefits.
Do my employees need extensive training?
No. The 3CX interface is designed to be intuitive and easy to use. Most users become comfortable with the system quickly, and we provide personalized training to help your team get the most from the new platform.
Can my employees work from home?
Yes. 3CX includes desktop, web, and mobile applications that allow employees to make and receive business calls from virtually anywhere while using their business extension.
Will 3CX work for multiple office locations?
Yes. One of 3CX’s greatest strengths is supporting businesses with multiple offices, remote employees, and hybrid work environments under a single phone system.
Can 3CX integrate with Microsoft 365, Teams, or my CRM?
Yes. 3CX offers integrations with Microsoft 365, Microsoft Teams, Google Workspace, Salesforce, HubSpot, Zoho, Dynamics 365, and many other CRM and business applications.
How long does a typical migration take?
Most small to medium-sized businesses can be migrated within a few days after planning is complete. The exact timeline depends on the complexity of your current system, the number of users, hardware requirements, and phone number porting schedules.
How much can I save by switching?
Every business is different, but many organizations reduce their communication costs by moving away from traditional per-user subscription models. During your free comparison, we’ll estimate your potential savings based on your current system and usage
Why should I choose Business Technology Consultants for my 3CX implementation?
At Business Technology Consultants, we take the time to understand your business, design a solution that fits your communication needs, manage the entire migration process, train your employees, and provide ongoing local support. Our goal is to deliver a phone system that works for your business, not just install software.
Ready To see how much you could save?
Schedule a Free Consultation Today
Call Us Today To Learn More At (317) 536-5125